As an essential business, Emerald will continue to serve patients with scheduled appointments during regular clinic hours. Modifications appropriate for the current health crisis have been implemented. We will be monitoring the situation closely; the nature and duration of these modifications is subject to change, based on the shelter at home guidelines.
To keep our staff and patients safe, we have implemented the following response protocol to decrease the spread of COVID-19:
- All patients will undergo a phone screening prior to in-office visits. Patients coming in for daily IVs should alert the staff before coming in if their health status has changed from the day before.
- On arrival to the clinic, the scheduled patient should enter alone, unless the patient is a minor. No visitors will be permitted. Patients will be given a mask when they sign in on arrival, and should wear it when closer than 6 feet away from any person in the clinic.
- Anyone is ill with cough and/or a fever, or knows he or she may have recently had contact with a person who may have coronavirus, should call the clinic ahead of time to be screened. He or she must be cleared after speaking with the doctor before coming to the clinic.
- To decrease traffic and contact in the clinic, all supplement orders should be placed and paid for over the phone by calling our office at 317-606-8778. If you need to leave a voicemail for your order, you can pay when you arrive to pick up the order, by phone. When you pick up your pre-ordered supplements, please remain in your vehicle and call the office. A staff member will place your order outside the clinic door.
At this time, telemedicine appointments are available to everyone, and will be utilized for unwell patients and anyone who desires to remain at home. These appointments can be billed to your insurance just like a regular in-person appointment. Available for both new and established patients. All you need is a device with a camera, microphone and speaker (smart phone or computer). Same-day and next-day appointments are available.
Ask us about our IV and oral immune-boosting therapies.
Updated 27 April 2020